By now, according to the type of insurance coverage the you have, you have identified the corresponding provider in your state. To be eligible to receive equipment through your insurance, your provider must receive these items prior to delivering equipment to the client. This applies to purchases, rentals and repairs (must provide month and year of purchase.)

• Completed Client Profile
• Copy of all insurance cards (front and back)
• Speech Therapist's Comprehensive evaluation (must be dated prior to date of delivery)
• Physician's prescription (must be dated prior to date of delivery), must include doctor's UPIN, diagnosis, length of need and an itemized list of equipment
• Assignment of Benefits, signed by client (not required for Medicaid)
• Consent Form, signed by client
• Co-pay and deductible if there is no secondary insurance

Those documents are to be sent to your provider, who then sends them to the health plan along with pricing and product information. If approved, your provider provides the device and bills the health plan. If denied, the client can appeal to the health plan for reconsideration of the decision.